Precision Calibration, Repair & Validation for Pharmaceutical & Lab Equipment
ISO-traceable calibration, IQ/OQ/PQ validation, and expert repair services for regulated pharmaceutical and laboratory environments — serving New Jersey and the tri-state area.
Regulatory Compliance
Core Services
1 Business Day Response
Emergency service available for critical instruments
What We Do
Comprehensive Lab Equipment Services
Serving pharmaceutical manufacturers, biotech labs, hospitals, and research facilities throughout New Jersey and the tri-state area.
Why ITS Lab Services
The Difference That Matters in Regulated Environments
When your instruments are critical to product quality and patient safety, you need a service partner who understands pharmaceutical compliance — not just equipment repair.
Audit-Ready Documentation
Every service generates a complete documentation package — calibration certificates, deviation reports, and traceability records — designed to satisfy FDA, USP, and cGMP audits.
ISO/IEC 17025 Traceability
All calibrations are traceable to NIST standards through an unbroken chain of measurement, meeting the strictest pharmaceutical and laboratory compliance requirements.
Rapid Response & Turnaround
We respond to service requests within 1 business day. Emergency service is available for critical instrument failures that threaten production or batch release timelines.
Multi-Brand Expertise
Our certified technicians service all major pharmaceutical instrument brands — Waters, Agilent, Shimadzu, Mettler Toledo, Sartorius, and more — under one service agreement.
Dedicated to Pharma & Biotech
Unlike general calibration labs, we specialize exclusively in pharmaceutical and laboratory environments. We understand 21 CFR Part 11, USP chapters, and cGMP requirements.
On-Site Service Throughout NJ
We come to your facility — no shipping instruments, no downtime waiting for returns. Our NJ-based team serves pharmaceutical manufacturers, hospitals, and research labs across the tri-state area.
Our Expertise
Equipment We Service
From HPLC systems to analytical balances, our certified technicians service all major pharmaceutical and laboratory instrument brands.
FDA Compliance
IQ/OQ/PQ Validation Services
Our validation protocols are designed to meet FDA 21 CFR Part 11, USP, and cGMP requirements. We provide comprehensive documentation packages that satisfy regulatory audits and ensure your equipment performs within specification.
From initial installation qualification through performance qualification, our certified engineers deliver thorough, audit-ready validation documentation for all critical laboratory instruments.
Learn About ValidationInstallation Qualification
- Verify equipment is installed correctly
- Confirm utilities and environment meet specs
- Document all components and serial numbers
- Review installation documentation
Operational Qualification
- Test equipment operates per manufacturer specs
- Verify all functions and alarms work correctly
- Challenge operating parameters at limits
- Generate comprehensive test reports
Performance Qualification
- Confirm equipment performs in actual use conditions
- Validate with real process materials
- Demonstrate reproducibility and accuracy
- Produce audit-ready documentation package
Client Testimonials
Trusted by Pharmaceutical & Biotech Labs
Hear from quality and laboratory professionals who rely on ITS Lab Services for compliance-critical instrument services.
"ITS Lab Services has been our go-to calibration partner for over five years. Their documentation is always audit-ready and their technicians understand pharmaceutical compliance requirements inside and out."
Director of Quality Assurance
Pharmaceutical Manufacturer · New Jersey
"The IQ/OQ/PQ validation they performed on our new HPLC systems was thorough and professional. The documentation package passed our FDA audit without a single observation. Highly recommended."
Laboratory Manager
Biotech Research Company · New Jersey
"Fast response times and expert technicians. When our dissolution tester went down before a critical batch release, ITS Lab Services had it repaired and re-qualified within 48 hours. Exceptional service."
QC Supervisor
Generic Drug Manufacturer · New Jersey
Equipment Sales &
Replacement Parts
Looking for laboratory and pharmaceutical equipment, spare parts, refurbished systems, or hard-to-find components? Visit our equipment division — your source for new, used, and refurbished lab instruments and OEM replacement parts.
Operated by our equipment division — usa-innovatechsolutions.com
Our Equipment Division
USA Innovatech Solutions
HPLC Systems & Modules
Waters, Agilent, Shimadzu
Dissolution Testers & Parts
Distek, Hanson, Agilent
Analytical Balances
Mettler Toledo, Sartorius
UV-Vis Spectrophotometers
Shimadzu, Thermo, Agilent
Replacement Parts & Consumables
OEM & compatible components
Get Started Today
Ready to Schedule Your
Calibration or Validation?
Our team responds within one business day. We serve pharmaceutical manufacturers, biotech labs, hospitals, and research facilities throughout New Jersey and the surrounding tri-state area.
Call us directly
(551) 020-0249
Request a Service
Fill out our service request form and we'll respond within 1 business day with a quote and scheduling options.
Submit Service RequestGet Free Quote